Resolved after 1 day 10 hours, affecting Withdrawals, on January 15, 2026.
We are continuing to monitor for any further issues.
Affected components
Withdrawals
Update timeline
- investigating Jan 15, 2026, 10:15 AM UTC
We are currently experiencing delays in processing withdrawals from Metal Pay. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
- monitoring Jan 16, 2026, 06:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 16, 2026, 08:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2026, 08:21 PM UTC
This incident has been resolved.
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