Metal Pay incident

Market Order Service Disruption

Resolved after 2 days 23 hours, affecting Market Orders, on January 31, 2026.

investigating Jan 31, 2026, 09:17 PM UTC

Market orders on the Metal Pay app are currently experiencing a temporary issue. Our technical team is actively investigating and working on a resolution. Please note that all other operations remain fully functional. Thank you for your patience and understanding.

Started
Jan 31, 2026, 09:17 PM UTC
Resolved
Feb 03, 2026, 08:56 PM UTC
Duration
2d 23h
Detected by Pingoru
Jan 31, 2026, 09:17 PM UTC

Affected components

Market Orders

Update timeline

  1. investigating Jan 31, 2026, 09:17 PM UTC

    Market orders on the Metal Pay app are currently experiencing a temporary issue. Our technical team is actively investigating and working on a resolution. Please note that all other operations remain fully functional. Thank you for your patience and understanding.

  2. resolved Feb 03, 2026, 08:56 PM UTC

    This incident has been resolved.

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