Metal Pay incident

Debit/Credit Card Transactions error

Resolved after 36 minutes, affecting Transactions and Market Orders, on February 24, 2026.

investigating Feb 24, 2026, 10:30 PM UTC

We are investigating an error related to transactions through a Debit/Credit Card on Metal Pay. Our team is working fixing the problem. Thank you for your understanding and patience.

Started
Feb 24, 2026, 10:30 PM UTC
Resolved
Feb 24, 2026, 11:06 PM UTC
Duration
36m
Detected by Pingoru
Feb 24, 2026, 10:30 PM UTC

Affected components

TransactionsMarket Orders

Update timeline

  1. investigating Feb 24, 2026, 10:30 PM UTC

    We are investigating an error related to transactions through a Debit/Credit Card on Metal Pay. Our team is working fixing the problem. Thank you for your understanding and patience.

  2. resolved Feb 24, 2026, 11:06 PM UTC

    This incident has been resolved.

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