Metal Pay incident
Temporary Issue with XPR and LOAN Purchases via Linked Debit/Credit Cards
Resolved after 42 minutes, affecting Transactions, on February 25, 2026.
We are currently experiencing a temporary issue affecting the purchase of XPR and LOAN using linked debit or credit cards on Metal Pay. Our team is actively working to resolve the issue as quickly as possible. In the meantime, you can continue to buy other available crypto assets without interruption. We appreciate your patience and will provide updates as soon as more information becomes available.
Affected components
Update timeline
- investigating Feb 25, 2026, 12:06 AM UTC
We are currently experiencing a temporary issue affecting the purchase of XPR and LOAN using linked debit or credit cards on Metal Pay. Our team is actively working to resolve the issue as quickly as possible. In the meantime, you can continue to buy other available crypto assets without interruption. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Feb 25, 2026, 12:49 AM UTC
This incident has been resolved.
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