Is MercuryGate down?

Last checked 4m ago
Current status
MercuryGate is up

No active incidents. All 484 components operational.

MercuryGate is operational right now. Last checked 4m ago; the most recent incident resolved 11h ago.

Real-time MercuryGate status, recent outages, and incident history: pulled directly from MercuryGate's official status page at status.mercurygate.com every 5 minutes. Pingoru tracks 484 MercuryGate services and has captured 2 incidents in the last 90 days (99.96% uptime). Get email, Slack, Discord, or webhook alerts the moment MercuryGate reports a new incident, free for 3 monitors, no credit card.

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MercuryGate uptime 99.96% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 39m
    Started Sep 01, 2026, 11:37 PM UTC · Resolved Sep 02, 2026, 01:17 AM UTC
    Quality TMSQuality TMS — APMT001QAQuality TMS — APMT101QAQuality TMS — EUDC298QAQuality TMS — EUMT003QAQuality TMS — NADC042QAQuality TMS — NADC159QAQuality TMS — NADC250QAQuality TMS — NADC251QAQuality TMS — NADC253QA
    Timeline · 1 update
    • investigating · Sep 01, 2026, 11:37 PM UTC

      We are currently experiencing impact to QA SSO following maintenance. QA TMS SSO login is likely impacted at this time. We will post updates as we work diligently to resolve any issues.

    Latest: We are currently experiencing impact to QA SSO following maintenance. QA TMS SSO login is likely impacted at this time. We will post updates as we work diligently to resolve any is…

  2. Resolved 1h 37m
    Started Aug 24, 2026, 01:14 PM UTC · Resolved Aug 24, 2026, 02:52 PM UTC
    ITS NxGenITS NxGen — NXGNAWMQ1ITS NxGen — NXGNAWAZ2ITS NxGen — NXGBDNAW3ITS NxGen — NXGDHNAW4ITS NxGen — NXGNAEHA5
    Timeline · 1 update
    • investigating · Aug 24, 2026, 01:14 PM UTC

      We are aware of an issue impacting transmissions to and from CBP and are actively working toward resolution. We apologize for any inconvenience and will post another update as soon as we learn more.

    Latest: We are aware of an issue impacting transmissions to and from CBP and are actively working toward resolution. We apologize for any inconvenience and will post another update as soon…

Incident record

Since April 2026 · Status.io · 484 components checked every 5 minutes
5incidents recorded
5last 12 months
2last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Investigating issues with Email Sending Out of TM on July 8, 2026, ran for 4 hours. 322 maintenance windows announced in the same period.

Most affected components, last 12 months

  • ITS NxGen2
  • ITS NxGen — NXGNAWAZ22
  • ITS NxGen — NXGNAWMQ12
  • Shared Services2
  • Shared Services — Email Services2

Latest incidents

  • QA SSO Impacted September 1, 2026 · 99 minutes · degraded service

    We are currently experiencing impact to QA SSO following maintenance. QA TMS SSO login is likely impacted at this time. We will post updates as we work…

  • Investigating issues with ITS August 24, 2026 · 97 minutes · degraded service

    We are aware of an issue impacting transmissions to and from CBP and are actively working toward resolution. We apologize for any inconvenience and will post…

  • Azure Outage Affecting ITS July 23, 2026 · 3 hours · major outage

    We’re currently monitoring the issue, but appears to be affecting most of the West Coast.

Outage history

Past 90 days · 2 incidents View full outage history →
  • Started Sep 01, 2026, 11:37 PM UTC · Resolved Sep 02, 2026, 01:17 AM UTC · 1h 39m
  • Started Aug 24, 2026, 01:14 PM UTC · Resolved Aug 24, 2026, 02:52 PM UTC · 1h 37m