MercuryGate incident

Azure Outage Affecting ITS

Major Resolved View vendor source →

MercuryGate experienced a major incident on July 23, 2026 affecting ITS NxGen and ITS NxGen (NXGNAWMQ1) and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:30 PM UTC
Resolved
Jul 23, 2026, 06:43 PM UTC
Duration
3h 13m
Detected by Pingoru
Jul 23, 2026, 03:30 PM UTC

Affected components

ITS NxGenITS NxGen (NXGNAWMQ1)ITS NxGen (NXGNAWAZ2)

Update timeline

  1. monitoring Jul 23, 2026, 03:30 PM UTC

    We’re currently monitoring the issue, but appears to be affecting most of the West Coast.