Menlo Security incident

An Issue has been found with user log pulling

Resolved after 41 minutes, affecting Global - Admin Portal (Global - Admin Portal), on October 30, 2026.

resolved Oct 30, 2026, 02:46 PM UTC

This incident has been resolved. Please contact Support if you have additional questions

Started
Oct 30, 2026, 02:04 PM UTC
Resolved
Oct 30, 2026, 02:46 PM UTC
Duration
41m
Detected by Pingoru
Oct 30, 2026, 02:04 PM UTC

Affected components

Global - Admin Portal (Global - Admin Portal)

Update timeline

  1. identified Oct 30, 2026, 02:04 PM UTC

    An issue has been detected with customer pulling user activity logs. Further information and status updates will be shared here as they become available

  2. investigating Oct 30, 2026, 02:09 PM UTC

    An issue has been detected where some customers may see issues pulling user activity logs. We have rolled out a fix and are currently validating. Further information and status updates will be shared here as they become available

  3. investigating Oct 30, 2026, 02:11 PM UTC

    An issue has been detected where some customers may see issues pulling user activity logs. We have rolled out a fix and are currently validating. Further information and status updates will be shared here as they become available

  4. resolved Oct 30, 2026, 02:46 PM UTC

    This incident has been resolved. Please contact Support if you have additional questions

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