Meltwater experienced a minor incident on July 7, 2025 affecting Search and Reports, lasting 12h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2025, 03:30 AM UTC
We are currently experiencing an issue with image uploads in Engage Publish, due to an outage at our third-party vendor’s end. Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it. We apologize for any inconvenience this may cause and will provide updates as they become available.
- monitoring Jul 07, 2025, 09:50 AM UTC
This issue has been resolved now. Users will be able to upload images in Engage Publish. We will continue to monitor the situation closely and provide updates accordingly. Thank you for your patience.
- resolved Jul 07, 2025, 03:41 PM UTC
After a period of monitoring, this issue is now resolved. Users can upload images in Engage Publish as expected.