Resolved after 1 day 2 hours, affecting Application and Search and 1 more, on October 5, 2026.
After a period of monitoring, this issue is now resolved. Media Uploads continue to function as expected in the Engage platform.
Affected components
Update timeline
- investigating Oct 05, 2026, 06:40 PM UTC
We are currently facing issues with uploading media in Engage. Users are currently unable to upload media in Engage Publish, Conversations, and Asset Library. Our Engineering team is aware and is actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.
- monitoring Oct 05, 2026, 07:12 PM UTC
This issue has been resolved. Uploading images in Engage is now functioning as expected. We will continue to monitor the situation closely and provide updates accordingly. Thank you for your patience.
- resolved Oct 06, 2026, 08:50 PM UTC
After a period of monitoring, this issue is now resolved. Media Uploads continue to function as expected in the Engage platform.
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