Resolved after 3 days 11 hours, affecting Application and Search and 1 more, on March 26, 2026.
After a period of monitoring, this issue is now resolved. Gen AI Lens is functioning as expected.
Affected components
Update timeline
- investigating Mar 26, 2026, 04:07 PM UTC
We are currently experiencing an issue with GenAI Lens in Monitor. Users will see error when trying to load insights on the page. Our Engineering team is aware of the issue and is actively working to resolve it. We apologize for the inconvenience and thank you for your patience.
- identified Mar 26, 2026, 07:46 PM UTC
Our Engineering team has identified the issue with GenAI Lens in Monitor. Currently partial data is available. We continue to monitor the progress and will provide updates accordingly. Thank you for your patience.
- monitoring Mar 27, 2026, 11:22 AM UTC
Our Engineering team has resolved the underlying issue affecting Gen AI Lens. Users should be able to load all the Insights.We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Mar 30, 2026, 03:22 AM UTC
After a period of monitoring, this issue is now resolved. Gen AI Lens is functioning as expected.
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