Meltwater incident

Users unable to login to Meltwater application

Resolved after 2 days 3 hours, affecting Application and Search and 1 more, on May 25, 2026.

resolved May 27, 2026, 03:51 AM UTC

After a period of monitoring, this issue is now resolved. The Meltwater application continues to function as expected.

Started
May 25, 2026, 12:42 AM UTC
Resolved
May 27, 2026, 03:51 AM UTC
Duration
2d 3h
Detected by Pingoru
May 25, 2026, 12:42 AM UTC

Affected components

ApplicationSearchReports

Update timeline

  1. investigating May 25, 2026, 12:42 AM UTC

    We are currently experiencing an issue where some users are unable to login to Meltwater application. Our Engineering team is aware of this issue and currently working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. monitoring May 25, 2026, 11:18 PM UTC

    The Meltwater application continues to function as expected. We are closely monitoring and will continue to keep you updated on this status.

  3. investigating May 27, 2026, 03:51 AM UTC

    We are currently investigating this issue.

  4. resolved May 27, 2026, 03:51 AM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater application continues to function as expected.

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