Meltwater incident

Media Relations - Delayed Outreach

Resolved after 23 hours 33 minutes, affecting Application and Search and 1 more, on September 15, 2026.

resolved Sep 16, 2026, 06:07 PM UTC

After a period of monitoring, this issue is now resolved. Outreach emails continue to function as expected.

Started
Sep 15, 2026, 06:33 PM UTC
Resolved
Sep 16, 2026, 06:07 PM UTC
Duration
23h 33m
Detected by Pingoru
Sep 15, 2026, 06:33 PM UTC

Affected components

ApplicationSearchReports

Update timeline

  1. investigating Sep 15, 2026, 06:33 PM UTC

    We are currently experiencing an issue within Media Relations where there may be a delay in sending an Outreach email. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Sep 15, 2026, 07:53 PM UTC

    Our engineering team has resolved the issue impacting Outreach delivery. Outreach emails are now sending and analytics updating. We are monitoring the situation closely and will continue to provide updates accordingly.

  3. resolved Sep 16, 2026, 06:07 PM UTC

    After a period of monitoring, this issue is now resolved. Outreach emails continue to function as expected.

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