Meltwater experienced a minor incident on May 13, 2026 affecting Application and Search and 1 more component, lasting 23h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 06:26 AM UTC
We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed content in their searches. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.
- identified May 13, 2026, 09:40 AM UTC
Our Engineering team has implemented a fix and resolved the underlying issue. We are currently processing the backlog of content. We will continue to monitor the platform and keep you updated. We thank you for your patience.
- monitoring May 13, 2026, 05:52 PM UTC
Our Engineering team has resolved the issue and has processed the backlog. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved May 14, 2026, 05:39 AM UTC
After a period of monitoring, this issue is now resolved. Editorial content continues to flow into the platform as expected.