Meltwater experienced a critical incident on July 10, 2025 affecting Application and Search and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationSearchReports
Update timeline
- investigating Jul 10, 2025, 08:13 AM UTC
We are currently experiencing issues with running Explore searches. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.
- monitoring Jul 10, 2025, 10:38 AM UTC
Our Engineering team has identified the issue and Explore searches are currently working as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Jul 11, 2025, 09:16 AM UTC
After a period of monitoring this issue is now resolved. Explore searches are working as expected. Thank you for your patience.