Meltwater experienced a major incident on July 21, 2025 affecting Search, lasting 18h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2025, 11:04 AM UTC
We are currently experiencing an issue where filters applied to Explore searches are not updating the results in the search. Our Engineering team is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.
- monitoring Jul 21, 2025, 12:35 PM UTC
Our Engineering team has identified and resolved the issue with Explore Filters. The Filter set is currently working as expected. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Jul 22, 2025, 05:07 AM UTC
After a period of monitoring, this issue is now resolved. The Explore Filter set is working as expected. Thank you for your patience.