Meevo Salon Software incident

UK0/CA0/NA2 Unhandled Errors are Being Received in the Appointment Book

Critical Resolved View vendor source →

Meevo Salon Software experienced a critical incident on August 12, 2025 affecting CA0 Server Performance and Access and UK0 Server Performance and Access and 1 more component, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 02:41 PM UTC
Resolved
Aug 12, 2025, 08:37 PM UTC
Duration
5h 56m
Detected by Pingoru
Aug 12, 2025, 02:41 PM UTC

Affected components

CA0 Server Performance and AccessUK0 Server Performance and AccessNA2 Server Performance and Access

Update timeline

  1. identified Aug 12, 2025, 02:41 PM UTC

    Our team has identified an issue that may cause unhandled errors when adding, editing, moving, or deleting appointments. Our development team is actively working to resolve it as a top priority. We apologize for any disruptions this may cause and appreciate your patience while we work to restore full functionality.

  2. resolved Aug 12, 2025, 08:37 PM UTC

    This incident has been resolved. Our development team released a fix and can confirm the errors are no longer occurring when attempting to book, edit, cancel or move an appointment. Please reach out to support via 973-402-8801 option 2, live chat or email, if you have any further questions,