Meevo Salon Software incident

MeevoXchange MeevoPay Deposit & Transactions Tab Not Showing Data for Previous Day

Resolved after 21 days, affecting MeevoPay, on August 7, 2025.

resolved Aug 28, 2025, 04:46 PM UTC

This incident is resolved. Your transactions should show as Pending and be visible, and final details will be added once everything is finalized. We are working to improve this as we move forward.

Started
Aug 07, 2025, 03:55 PM UTC
Resolved
Aug 28, 2025, 04:46 PM UTC
Duration
21d
Detected by Pingoru
Aug 07, 2025, 03:55 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Aug 07, 2025, 03:55 PM UTC

    We are currently investigating an issue causing the MeevoXchange MeevoPay Deposit & Transactions tab not showing data for previous day. This is not affecting disbursement of deposits, these have gone out as expected today. Thank you for your patience while we look into this and we will keep you updated.

  2. resolved Aug 28, 2025, 04:46 PM UTC

    This incident is resolved. Your transactions should show as Pending and be visible, and final details will be added once everything is finalized. We are working to improve this as we move forward.

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