Meevo Salon Software incident

AWS Outage - Phones & Live Chat Impacted

Resolved after 6 hours 18 minutes, affecting Meevo Offices, on October 20, 2025.

monitoring Oct 20, 2025, 02:17 PM UTC

Amazon Web Services is having a large scale outage that is causing intermittent issues with phone calls and live chat. To open a ticket with Support, please email us at [email protected]. We appreciate your patience at this time.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 08:36 PM UTC
Duration
6h 18m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Affected components

Meevo Offices

Update timeline

  1. monitoring Oct 20, 2025, 02:17 PM UTC

    Amazon Web Services is having a large scale outage that is causing intermittent issues with phone calls and live chat. To open a ticket with Support, please email us at [email protected]. We appreciate your patience at this time.

  2. resolved Oct 20, 2025, 08:36 PM UTC

    This incident has been resolved.

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