Meevo Salon Software incident

AWS Outage - Phones & Live Chat Impacted

Major Resolved View vendor source →

Meevo Salon Software experienced a major incident on October 20, 2025 affecting Meevo Offices, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 20, 2025, 08:36 PM UTC
Duration
6h 18m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Affected components

Meevo Offices

Update timeline

  1. monitoring Oct 20, 2025, 02:17 PM UTC

    Amazon Web Services is having a large scale outage that is causing intermittent issues with phone calls and live chat. To open a ticket with Support, please email us at [email protected]. We appreciate your patience at this time.

  2. resolved Oct 20, 2025, 08:36 PM UTC

    This incident has been resolved.