Meevo Salon Software incident

Phone System Outage

Resolved after 6 hours 19 minutes, affecting Meevo Offices, on October 15, 2025.

monitoring Oct 15, 2025, 10:00 PM UTC

We haven’t received official confirmation that the issue has been fully resolved yet, but we are beginning to successfully connect calls. We’ll continue to provide updates until we can confirm full resolution. Thank you again for your patience and understanding as we worked through this issue.

Started
Oct 15, 2025, 04:46 PM UTC
Resolved
Oct 15, 2025, 11:05 PM UTC
Duration
6h 19m
Detected by Pingoru
Oct 15, 2025, 04:46 PM UTC

Affected components

Meevo Offices

Update timeline

  1. investigating Oct 15, 2025, 04:46 PM UTC

    We are currently experiencing an issue affecting inbound and outbound calls. Our technical teams have been notified and are actively investigating the cause to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. In the interim, our email and chat channels remain available for support.

  2. investigating Oct 15, 2025, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 15, 2025, 08:06 PM UTC

    Our phone provider is currently working to restore full inbound and outbound calling functionality. We appreciate your patience and understanding and will provide additional updates as soon as they are available.

  4. monitoring Oct 15, 2025, 10:00 PM UTC

    We haven’t received official confirmation that the issue has been fully resolved yet, but we are beginning to successfully connect calls. We’ll continue to provide updates until we can confirm full resolution. Thank you again for your patience and understanding as we worked through this issue.

  5. resolved Oct 15, 2025, 11:05 PM UTC

    This incident has been resolved.

Your product runs on more than Meevo Salon Software

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →