Meevo Salon Software experienced a critical incident on October 15, 2025 affecting Meevo Offices, lasting 6h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2025, 04:46 PM UTC
We are currently experiencing an issue affecting inbound and outbound calls. Our technical teams have been notified and are actively investigating the cause to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. In the interim, our email and chat channels remain available for support.
- investigating Oct 15, 2025, 04:46 PM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2025, 08:06 PM UTC
Our phone provider is currently working to restore full inbound and outbound calling functionality. We appreciate your patience and understanding and will provide additional updates as soon as they are available.
- monitoring Oct 15, 2025, 10:00 PM UTC
We haven’t received official confirmation that the issue has been fully resolved yet, but we are beginning to successfully connect calls. We’ll continue to provide updates until we can confirm full resolution. Thank you again for your patience and understanding as we worked through this issue.
- resolved Oct 15, 2025, 11:05 PM UTC
This incident has been resolved.