Meevo Salon Software incident

WorldPay Transaction Failures

Resolved after 1 hour 21 minutes, affecting Worldpay, on August 31, 2025.

resolved Aug 31, 2025, 02:47 PM UTC

Worldpay technical resources resolved an internal database issue to restore service. Worldpay stated they will continue to monitor the processing environment for stability, but have marked this as resolved.

Started
Aug 31, 2025, 01:25 PM UTC
Resolved
Aug 31, 2025, 02:47 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 31, 2025, 01:25 PM UTC

Affected components

Worldpay

Update timeline

  1. identified Aug 31, 2025, 01:25 PM UTC

    WorldPay is currently experiencing an incident affecting transaction authorizations. This may result in some transactions failing. Worldpay is currently working towards a resolution.

  2. resolved Aug 31, 2025, 02:47 PM UTC

    Worldpay technical resources resolved an internal database issue to restore service. Worldpay stated they will continue to monitor the processing environment for stability, but have marked this as resolved.

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