Meevo Salon Software incident

WorldPay Processing Outage

Resolved after 6 hours 10 minutes, affecting Worldpay, on December 2, 2025.

resolved Dec 02, 2025, 07:54 PM UTC

Worldpay technical teams resolved an internal network issue to restore service. Worldpay will continue to monitor the environment for stability.

Started
Dec 02, 2025, 01:44 PM UTC
Resolved
Dec 02, 2025, 07:54 PM UTC
Duration
6h 10m
Detected by Pingoru
Dec 02, 2025, 01:44 PM UTC

Affected components

Worldpay

Update timeline

  1. investigating Dec 02, 2025, 01:44 PM UTC

    WorldPay announced that there is an incident intermittently affecting transaction authorizations on the Integrated Payments platform. Some transactions may be intermittently declined. Worldpay technical resources are working to identify and resolve the issue.

  2. identified Dec 02, 2025, 05:05 PM UTC

    Worldpay technical teams have identified an internal network issue and are continuing to work to restore connectivity.

  3. resolved Dec 02, 2025, 07:54 PM UTC

    Worldpay technical teams resolved an internal network issue to restore service. Worldpay will continue to monitor the environment for stability.

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