Meevo Salon Software incident

MeevoPay MeevoXchange 1/12 Deposit Reporting

Minor Resolved View vendor source →

Meevo Salon Software experienced a minor incident on January 14, 2026 affecting MeevoPay, lasting 23h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 02:51 PM UTC
Resolved
Jan 15, 2026, 02:35 PM UTC
Duration
23h 43m
Detected by Pingoru
Jan 14, 2026, 02:51 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating Jan 14, 2026, 02:51 PM UTC

    We are aware of an issue when trying to view the deposit details for the deposit on Monday 1/12. We have confirmed funding did go through successfully. Our teams are working to fix the data not showing in the MeevoXchange.

  2. resolved Jan 15, 2026, 02:35 PM UTC

    The information for the 1/12 deposit is now reflecting properly inside the MeevoXchange. Please reach out to our Merchant Services team at 973-402-9500 option 5 if you have any issues.