Meevo Salon Software experienced a critical incident on August 21, 2025 affecting MeevoPay, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
MeevoPay
Update timeline
- investigating Aug 21, 2025, 02:06 PM UTC
We are currently investigating reported issues with processing using MeevoPay devices. We apologize for any disruptions this may cause. Please try using Hosted Page in the meantime as we have seen success with this. Thank you for your patience while we work on this.
- investigating Aug 21, 2025, 02:44 PM UTC
Update from our payments partner: We are currently experiencing severely degraded performance for merchants. Our technical teams are actively working on urgently resolve this issue.
- resolved Aug 21, 2025, 03:03 PM UTC
This incident has been resolved.