Meevo Salon Software experienced a major incident on August 31, 2025 affecting Worldpay, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Worldpay
Update timeline
- identified Aug 31, 2025, 01:25 PM UTC
WorldPay is currently experiencing an incident affecting transaction authorizations. This may result in some transactions failing. Worldpay is currently working towards a resolution.
- resolved Aug 31, 2025, 02:47 PM UTC
Worldpay technical resources resolved an internal database issue to restore service. Worldpay stated they will continue to monitor the processing environment for stability, but have marked this as resolved.