Marqeta incident

Degraded traffic on Mastercard 3DS

Resolved after 1 day 21 hours, affecting 3DS, on July 15, 2026.

resolved Jul 17, 2026, 05:30 PM UTC

Marqeta engineers have confirmed the errors have subsided. Although we continue to await an RCA from Mastercard, evidence indicates they deployed a broken certificate bundle and have been progressively redeploying them them. We will continue to monitor for any additional lagging effects.

Started
Jul 15, 2026, 08:18 PM UTC
Resolved
Jul 17, 2026, 05:30 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 15, 2026, 08:18 PM UTC

Affected components

3DS

Update timeline

  1. investigating Jul 15, 2026, 08:18 PM UTC

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

  2. investigating Jul 15, 2026, 08:52 PM UTC

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Our team is actively investigating with Mastercard to determine the root cause and assess the full scope of impact. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

  3. identified Jul 16, 2026, 02:28 PM UTC

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Mastercard is continuing to work to determine the root cause and correct it. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

  4. monitoring Jul 16, 2026, 06:29 PM UTC

    On Wednesday, July 15, 2026, Marqeta engineers detected a new issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 13:04 PT (20:04 UTC). Marqeta engineers have detected a decrease in the rate of errors. We are continuing to wait for guidance or confirmation from Mastercard that the issue has been resolved. A follow-up notification with more detail will be provided once Mastercard completes their analysis.

  5. resolved Jul 17, 2026, 05:30 PM UTC

    Marqeta engineers have confirmed the errors have subsided. Although we continue to await an RCA from Mastercard, evidence indicates they deployed a broken certificate bundle and have been progressively redeploying them them. We will continue to monitor for any additional lagging effects.

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