Resolved after 7 hours 48 minutes, affecting Core API, on October 22, 2026.
Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.
Affected components
Update timeline
- monitoring Oct 22, 2026, 05:40 PM UTC
On October 22, 2026, between approximately 9:52 AM and 9:56 AM PT, some API requests originating from the us-west-2 region experienced timeouts. The cause was outside of Marqeta's environment. The issue resolved on its own and our services are operating normally, with no ongoing customer impact. We will continue to monitor the environment for some time to ensure stability. We are also working with our provider to better understand what happened, and we will share more information if it becomes available. We apologize for any inconvenience.
- resolved Oct 23, 2026, 01:28 AM UTC
Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.
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