Is Marqeta down?

Marqeta engineers are investigating an issue affecting access to the DataVisor portal for a subset of customer programs. Affected users may receive a 403 Forbidden error when trying to log in. Card authorizations and transaction decisioning are not affected. This impacts portal access only. Our team is actively working to identify the root cause. A new update will be provided as soon as new information becomes available

Marqeta engineers have identified a recent deployment as the root cause of the issue preventing access to the DataVisor portal, where a subset of customer programs may receive a 403 Forbidden error upon login. The engineering team is actively rolling back the deployment to restore portal access. We will provide our next update once restoration is confirmed.

The issue affecting access to the DataVisor portal for a subset of customer programs has been resolved. Affected users may have received a 403 Forbidden error when logging in. Marqeta engineers rolled back a recent deployment and confirmed that portal access has been restored.

We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions. The provider's disruption may delay some of our monitoring evaluations, which could slow our ability to detect anomalies should any occur. We will provide an update as more information becomes available.

We are aware of a disruption affecting a third-party observability provider that Marqeta uses for monitoring and alerting. At this time, there is no known impact to the availability or performance of Marqeta's services or to customer transactions. Engineers have observed monitors returning to normal operating state. We are awaiting confirmation from the provider that they consider the impact fully resolved.

The incident has been resolved.

Marqeta engineers identified and resolved an issue affecting the handling of some Mastercard messages. Since then, there has been no ongoing impact, and message processing is operating normally. A subset of Mastercard transactions may have been affected during the period the issue was present that will require some data remediation. We are reviewing the scope of this work and will communicate further if there are any steps to take action on by customers.

On Monday, October 26, 2026, at approximately 14:28 PT (21:28 UTC), Marqeta engineers detected an issue affecting the Marqeta widget service. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.

As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may cause cardholders being unable to load card widgets, including card number and PIN reveal. Marqeta engineers have identified the root cause and are working to recover widget service availability. We will update you again in 30 minutes.

As of 13:21 PT, Marqeta engineers detected an issue affecting the production widgets service. This may have caused cardholders being unable to load card widgets, including card number and PIN reveal. The root cause has been addressed and engineers are reporting recovery. We are continuing to monitor. We will update this page again upon any change in status.

This incident has been confirmed resolved.

On October 23, 2026. Marqeta currently experiencing an issue affecting Marqeta's Disputes services for Visa programs. Our connection to Visa's dispute systems is unavailable. Customers submitting dispute API calls for Visa will receive error responses, and chargeback submissions to Visa are affected until service is restored. The issue began follows the Visa planned maintenance window that was expected to conclude by 7:00 AM PT. Marqeta is in active, ongoing communication with Visa to restore access and get an updated recovery timeline. We will share another update as soon as Visa provides a recovery estimate, and we apologize for the disruption.

On October 24, 2026. Marqeta experienced an issue impacting API connectivity for Marqeta customers utilizing Visa dispute services, which began following the conclusion of scheduled maintenance on Visa side. Our technical teams are actively coordinating with Visa to expedite a resolution. Further updates will be provided as soon as more information becomes available.

On October 24, 2026 at 10:05 PT, we have successfully restored API authentication failures for Visa dispute services following joint troubleshooting with Visa representatives. Our technical teams have verified that core service operations are functioning normally. We are currently monitoring live API traffic and pod statuses to ensure long term stability. Further updates will be provided as normal operations are completely confirmed.

The issue affecting API connectivity for Marqeta customers using Visa dispute services has been resolved. We verified that core service operations are functioning normally. We then monitored live API traffic and service health for long term stability, and all related Network Mandate updates have been completed. Thank you for your patience throughout this incident.