Is Marqeta down?

We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team is actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.

We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard and are actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.

We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard, and they have confirmed an issue on their side that they are actively investigating. We will post another update as soon as we have more information.

Marqeta engineers have confirmed digital wallet token operations have returned to normal. We will continue to engage with Mastercard to provide an RCA.

Marqeta engineers are currently addressing an issue impacting the delivery of Visa clearing files for July 25th. We have begun receiving some Visa clearing files over the last hour; however, we are still waiting on remaining clearing files, including the VSS summary information compared to typical daily volumes. Our engineering team is actively working with Visa to resolve the delay and process the remaining files as quickly as possible. We will provide another update as soon as more information becomes available.

Marqeta engineers have confirmed that all outstanding Visa SMS settlement and clearing files were successfully received as of 18:03 UTC/11:03 AM PDT. Thank you for your patience.

On Friday, July 24, 2026, at approximately 08:48 PT (15:48 UTC), Marqeta engineers identified that Mastercard T464 file deliveries are delayed by about 4 hours due to a issue from the network. The file has since been delivered and is processing as expected.

On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Engineering teams are actively working to normalize traffic flow and restore full service reliability. A follow-up notification with more detail will be sent within 30 minutes.

On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting API traffic and Digital Wallets & Tokenization. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

On Tuesday, July 21, 2026, at approximately 12:19 PT (19:19 UTC), Marqeta engineers detected an issue causing intermittent service degradation and elevated error rates affecting multiple services. Our engineering teams initiated a mitigating action at 12:45 PT (19:45 UTC) as a part of our ongoing remediation efforts. We are actively provisioning the fix and will provide a follow-up status update once the fix is completed and verified to ensure full service reliability.

Marqeta engineers successfully completed primary remediation efforts at 13:35 PDT, resulting in a significant reduction in service impact across our platform. Our infrastructure has stabilized, and services are recovering. We are continuing to monitor system performance closely as traffic patterns normalize and are proactively implementing further architectural optimizations to ensure continued reliability. We will provide a final update once we confirm full service restoration and stability.

On Tuesday, July 21, 2026, Marqeta experienced a traffic flooding event that led to service degradation across our API infrastructure. This volume triggered automated protective measures, causing intermittent instability for several services. Our engineering teams have successfully mitigated the issue by migrating the affected endpoints to isolated infrastructure to shield our core services and ensure load is managed effectively. We have confirmed a return to normal service levels across all of the impacted services, and we are maintaining proactive monitoring to ensure continued platform stability. We appreciate your patience as we worked to resolve this incident.

Marqeta engineering team is currently investigating an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Our engineering team has identified the issue and is actively working to remediate it .We will provide a further update within the next 30 minutes as our teams continue to work toward full resolution. We sincerely apologize for any disruption this may be causing to your operations and appreciate your patience as we work urgently to restore full service.

On Tuesday, July 21, 2026, Marqeta engineering team investigated an issue affecting a subset of our customers experiencing intermittent failures when accessing Marqeta API endpoints. Marqeta engineering team has completed at 06:40 PT a configuration change as part of our ongoing remediation efforts. No further intermittent SSL handshake connection failures are currently observed .We are continuing to closely monitor our systems and analyze metrics to determine the root cause and ensure full service stability. We will share a resolving update once long term stability is confirmed.

On July 21, 2026, a subset of customers experienced intermittent failures when accessing Marqeta API endpoints. The issue was caused by an insufficient number of service instances in a specific availability zone, which led to resource constraints and connection limit exhaustion under load. Our engineering team resolved the issue by scaling up instance capacity and significantly increasing connection limits to address the underlying scaling constraints. All affected services have returned to normal operation and we have confirmed stable performance across the platform after concluding a monitoring period. We sincerely apologize for any disruption this caused and thank you for your patience.