Resolved after 1 hour 17 minutes, affecting Core API, on October 13, 2026.
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API There is currently no longer any impact. Our team is continuing to engage Visa to investigate the root cause.
Affected components
Update timeline
- investigating Oct 13, 2026, 09:01 AM UTC
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
- investigating Oct 13, 2026, 09:29 AM UTC
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is engaging Visa to actively investigate the root cause and assess the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
- investigating Oct 13, 2026, 10:07 AM UTC
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API Our team is continuing to engage Visa to actively investigate the root cause and assess the full scope of impact. We will update this space again upon any notable change in status.
- resolved Oct 13, 2026, 10:19 AM UTC
On Tuesday, October 13, 2026, at approximately 01:43 PT (08:43 UTC), Marqeta engineers detected an issue affecting outbound Visa API calls in the EU region. This affects: Visa Token Lifecycle API, Visa PAN Lifecycle API, Visa Card Art API, Visa Click to Pay API There is currently no longer any impact. Our team is continuing to engage Visa to investigate the root cause.
Your product runs on more than Marqeta
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services