Marqeta experienced a major incident on October 14, 2026 affecting 3DS, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
3DS
Update timeline
- investigating Oct 14, 2026, 09:20 AM UTC
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.
- resolved Oct 14, 2026, 10:24 AM UTC
Marqeta engineers identified the root cause as a recent change, which has since been reverted. All 3DS authentication flows are operating normally with no further impact.