Marqeta incident

Incomplete MQD/DIVA API and Bank Files Data

Minor Resolved View vendor source →

Marqeta experienced a minor incident on October 21, 2025 affecting Reporting & Analytics, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 12:40 PM UTC
Resolved
Oct 22, 2025, 01:58 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 21, 2025, 12:40 PM UTC

Affected components

Reporting & Analytics

Update timeline

  1. identified Oct 21, 2025, 12:40 PM UTC

    Bank files data for October 20th is incomplete as a consequence of AWS outage, causing a delay for bank files for that day. MQD/DIVA API data is also incomplete. Our Engineering is working on further recovery and the files will be delivered when data is complete and included in the reports.

  2. monitoring Oct 22, 2025, 01:30 PM UTC

    MQD / DIVA API reports are now refreshed and up to date for the October 20th data.

  3. resolved Oct 22, 2025, 01:58 PM UTC

    Bank files and MQD / DIVA API reports are now refreshed and up to date for the October 20th data.