Marqeta incident

Delay in Delivering VISA Detail and SMS Files

Minor Resolved View vendor source →

Marqeta experienced a minor incident on November 7, 2025 affecting Reporting & Analytics, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 10:59 PM UTC
Resolved
Nov 08, 2025, 12:32 AM UTC
Duration
1h 33m
Detected by Pingoru
Nov 07, 2025, 10:59 PM UTC

Affected components

Reporting & Analytics

Update timeline

  1. identified Nov 07, 2025, 10:59 PM UTC

    There has been a delay in the delivery of Visa SMS and VSS Detail files today. The delay was caused by a recent system change that is preventing the reports from being delivered to the designated SFTP location. We are rolling back the change to remediate the situation.

  2. resolved Nov 08, 2025, 12:32 AM UTC

    We have confirmed that all files have been processed and delivered.