Resolved after 2 hours 6 minutes, affecting Payment Processing and Digital Wallets & Tokenization, on October 9, 2026.
The upstream cloud vendor has confirmed us-east-1 is restored, and Marqeta engineers have observed that services remain stable.
Affected components
Update timeline
- investigating Oct 09, 2026, 10:43 PM UTC
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
- investigating Oct 09, 2026, 10:59 PM UTC
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in. We have also detected some impact to tokenization and digital wallet tokens. Our team is continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
- investigating Oct 09, 2026, 11:16 PM UTC
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens, in us-east-1. Our team is engaging an upstream networking vendor and continuing to actively investigate the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
- identified Oct 09, 2026, 11:34 PM UTC
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are continuing to investigate and implement our own mitigating actions to minimize impact. A follow-up notification with more detail will be sent within 30 minutes.
- monitoring Oct 09, 2026, 11:48 PM UTC
On Friday, October 9, 2026, at approximately 15:22 PT (22:22 UTC), Marqeta engineers detected an issue causing some transactions approved or declined by network stand-in, and impact to tokenization and digital wallet tokens. An upstream networking vendor has confirmed an outage in us-east-1, confirmed the root cause, and have taken mitigating actions. We are no longer seeing impact. We are continuing to monitor to ensure services remain stable. We will update this space again upon any notable change in status.
- resolved Oct 10, 2026, 12:49 AM UTC
The upstream cloud vendor has confirmed us-east-1 is restored, and Marqeta engineers have observed that services remain stable.
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