Marqeta experienced a minor incident on January 24, 2026 affecting Reporting & Analytics, lasting 7h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 24, 2026, 07:12 AM UTC
At 3 PM Pacific time on January 23rd the Marqeta clearing process experienced an errored condition. This error has been resolved and the clearing process has begun. Clearing files for our customers will be delayed up to 8 hours as a result of the error.
- monitoring Jan 24, 2026, 07:43 AM UTC
Clearing processing is operating as expected as of 11:40 PM Pacific time. The earlier errored condition has created a backlog which is being processed at this time. Clearing files will be delivered as they are created and we expect all files to be delivered by 8 AM Pacific time Saturday, January 24th.
- resolved Jan 24, 2026, 03:20 PM UTC
As of 7:15 AM Pacific time all Clearing Files have been processed and delivered.