Marqeta incident

Clearing files are delayed

Resolved after 7 hours 36 minutes, affecting Reporting & Analytics, on January 24, 2026.

resolved Jan 24, 2026, 03:20 PM UTC

As of 7:15 AM Pacific time all Clearing Files have been processed and delivered.

Started
Jan 24, 2026, 07:43 AM UTC
Resolved
Jan 24, 2026, 03:20 PM UTC
Duration
7h 36m
Detected by Pingoru
Jan 24, 2026, 07:43 AM UTC

Affected components

Reporting & Analytics

Update timeline

  1. identified Jan 24, 2026, 07:12 AM UTC

    At 3 PM Pacific time on January 23rd the Marqeta clearing process experienced an errored condition. This error has been resolved and the clearing process has begun. Clearing files for our customers will be delayed up to 8 hours as a result of the error.

  2. monitoring Jan 24, 2026, 07:43 AM UTC

    Clearing processing is operating as expected as of 11:40 PM Pacific time. The earlier errored condition has created a backlog which is being processed at this time. Clearing files will be delivered as they are created and we expect all files to be delivered by 8 AM Pacific time Saturday, January 24th.

  3. resolved Jan 24, 2026, 03:20 PM UTC

    As of 7:15 AM Pacific time all Clearing Files have been processed and delivered.

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