Marqeta experienced a minor incident on April 3, 2026 affecting Payment Processing, lasting 8h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Apr 03, 2026, 07:44 PM UTC
From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.
- identified Apr 04, 2026, 02:55 AM UTC
Engineers are continuing to work to resolve the last few instances of this issue. We will update here once this work is complete.
- resolved Apr 04, 2026, 04:15 AM UTC
Engineers have resolved the last known instances of this issue.