Resolved after 18 hours 12 minutes, affecting Core API and Sandbox, on June 16, 2026.
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team identified the root cause, successfully deployed a fix across all affected environments, and completed a monitoring period to verify full stability. We sincerely appreciate your patience throughout this incident.
Affected components
Update timeline
- investigating Jun 16, 2026, 05:54 PM UTC
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is actively working to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
- identified Jun 16, 2026, 06:25 PM UTC
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is continuing to actively work to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.
- identified Jun 16, 2026, 06:54 PM UTC
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team has identified the root cause and initiated a hot-fix across all affected environments. We are actively monitoring the fix progress and will provide a further update once the fix is complete and service has been fully verified.
- monitoring Jun 16, 2026, 08:37 PM UTC
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team successfully deployed a fix across all affected environments as of 13:09 PT (21:09 UTC). All impacted services have been restored and are currently under active monitoring to ensure full stability. We sincerely apologize for any disruption this caused and appreciate your patience.
- resolved Jun 17, 2026, 12:07 PM UTC
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team identified the root cause, successfully deployed a fix across all affected environments, and completed a monitoring period to verify full stability. We sincerely appreciate your patience throughout this incident.
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