Marqeta incident

Mastercard Tokenization Disruption

Resolved after 6 hours, on June 13, 2026.

resolved Jun 13, 2026, 10:44 AM UTC

At 2:15 AM PDT we identified a disruption in tokenization messages from Mastercard. As of 03:07 AM PDT service began to normalize, and we have since confirmed the receipt of healthy calls from Mastercard. We have engaged Mastercard to provide an explanation and analysis, and we will continue to monitor the connection to ensure stability.

Started
Jun 13, 2026, 06:15 AM UTC
Resolved
Jun 13, 2026, 12:15 PM UTC
Duration
6h
Detected by Pingoru
Jun 13, 2026, 06:15 AM UTC

Update timeline

  1. resolved Jun 13, 2026, 10:44 AM UTC

    At 2:15 AM PDT we identified a disruption in tokenization messages from Mastercard. As of 03:07 AM PDT service began to normalize, and we have since confirmed the receipt of healthy calls from Mastercard. We have engaged Mastercard to provide an explanation and analysis, and we will continue to monitor the connection to ensure stability.

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