Resolved after 9 hours 48 minutes, affecting Reporting & Analytics, on June 5, 2026.
Marqeta's engineering teams have successfully completed the ingestion and processing of the delayed Visa SMS settlement files. All associated reports have been generated. All systems are operating normally, and this is now fully resolved.
Affected components
Update timeline
- investigating Jun 05, 2026, 04:34 PM UTC
On Friday, June 5, 2026, Marqeta engineers detected a delay in receiving Visa SMS Files. Visa has been notified and we are actively working to resolve it as quickly as possible. A follow-up notification with more detail will be sent within 30 minutes.
- investigating Jun 05, 2026, 05:04 PM UTC
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing. We will update this page again in 30 minutes.
- investigating Jun 05, 2026, 05:34 PM UTC
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing. We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
- identified Jun 05, 2026, 11:33 PM UTC
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Visa has identified the missing files and are investigating why they are unable to transmit. We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
- monitoring Jun 06, 2026, 12:35 AM UTC
Following up on our previous updates, Marqeta has successfully received the delayed SMS settlement files from Visa at 17:30 PST. Our engineering teams have initiated the ingestion and processing of those files , and we will provide a final resolution update once the data is completely processed and verified.
- resolved Jun 06, 2026, 02:22 AM UTC
Marqeta's engineering teams have successfully completed the ingestion and processing of the delayed Visa SMS settlement files. All associated reports have been generated. All systems are operating normally, and this is now fully resolved.
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