Marqeta incident

Visa clearing delayed for some customers.

Notice Ongoing View vendor source →

Marqeta is currently experiencing a notice incident affecting Reporting & Analytics and Webhooks, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 09:12 AM UTC
Resolved
Ongoing
Duration
● 1h 18m
Detected by Pingoru
May 15, 2026, 09:12 AM UTC

Affected components

Reporting & AnalyticsWebhooks

Update timeline

  1. investigating May 15, 2026, 09:12 AM UTC

    We receive 6 large files from Visa each day containing clearing for Marqeta customers. The last clearing file from the 14th of May has not yet been received from Visa. Impacted customers will have a lower number than normal of clearing webhooks and VSS reports particular to this file are delayed. We have reached out to Visa to understand what has happened, and to ensure the file is sent. Once the file has been received by Marqeta, it will be immediately processed and we will update this incident.