Marqeta is currently experiencing a critical incident affecting Payment Processing and Reporting & Analytics and 1 more component, which began 1d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 12:46 AM UTC
Marqeta engineers are detecting an elevated number of STIPs starting from about 4:30PM PST. Teams are monitoring an AWS us-east-1 outage as the likely cause. We will provide updates every 30 minutes or upon discovery of new information.
- identified May 08, 2026, 01:14 AM UTC
We are continuing to monitor the AWS problem in us-east-1, and we are seeing impact across many Marqeta services due to this. We are actively removing traffic from this region to limit the impact to our customers. Next update will be in 30 minutes or when AWS provides any additional context.
- identified May 08, 2026, 01:45 AM UTC
All Marqeta services remain impacted by the ongoing AWS us-east-1 outage with no ETA for resolution from AWS. The next update will be in 30 minutes or sooner if conditions change.
- identified May 08, 2026, 02:14 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS continues working to resolve increased temperatures in the affected availability zone with no current ETA for full resolution. Some services are beginning to see improvement. Next update in 30 minutes or sooner if conditions change.
- identified May 08, 2026, 02:44 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS continues working to resolve the thermal issue in the affected availability zone. We are closely monitoring their progress and our service recovery. Next update in 30 minutes or sooner if conditions change.
- identified May 08, 2026, 03:14 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.
- identified May 08, 2026, 03:44 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.
- identified May 08, 2026, 04:14 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. AWS is shifting traffic away from the impacted zone for additional services. Our teams continue monitoring the situation closely and will provide the next update in 30 minutes or when new information is available.
- identified May 08, 2026, 04:42 AM UTC
Marqeta services remain impacted by the ongoing AWS us-east-1 outage. Our engineers are diligently monitoring the situation and implementing measures to reduce impact where possible. We will provide our next update when we receive additional information from AWS.
- identified May 08, 2026, 05:29 AM UTC
AWS is observing some early signs of recovery. Some of Marqeta services remain impacted by the ongoing AWS us-east-1 outage. Our engineers are diligently monitoring the situation and implementing measures to reduce impact where possible. We will provide our next update when we receive additional information from AWS.
- monitoring May 08, 2026, 06:53 AM UTC
We are continuing to observe improvements to Marqeta's services. Engineers are continuing to put mitigations in place, such as moving traffic away from the affected region and availability zone. We will also continue monitoring the situation overnight for any changes in status. Our next update will be at 10:00 EST.
- monitoring May 08, 2026, 02:00 PM UTC
We are continuing to observe improvements to Marqeta's services. Engineers are continuing to put mitigations in place, such as moving traffic away from the affected region and availability zone. We will continue monitoring the situation throughout the day for any changes in status. We will provide our next update when we receive additional information from AWS.
- monitoring May 08, 2026, 09:46 PM UTC
Nearly all Marqeta services are now fully operational. Engineers are continuing to mitigate some data discrepancies in certain services. We will continue monitoring the situation throughout the weekend. We will provide our next update Monday the 11th at 10:00 am EST, or if we become aware of a substantial change in condition.