Marqeta incident

Salesforce.com down, customer support impacted

Resolved after 10 hours 42 minutes, on September 16, 2026.

monitoring Sep 16, 2026, 04:56 PM UTC

We can use Salesforce properly now, though Salesforce themselves say their are still issues.

Started
Sep 16, 2026, 11:08 AM UTC
Resolved
Sep 16, 2026, 09:50 PM UTC
Duration
10h 42m
Detected by Pingoru
Sep 16, 2026, 11:08 AM UTC

Update timeline

  1. identified Sep 16, 2026, 11:08 AM UTC

    SalesForce is experiencing an outage that affects ability to raise ticket via our Support Portal and introduce delay in response from our Support Team. If you have any time sensitive request that require attention, please raise it to [email protected], or escalate via your Account Manager. For any incidents, please use [email protected].

  2. monitoring Sep 16, 2026, 04:56 PM UTC

    We can use Salesforce properly now, though Salesforce themselves say their are still issues.

  3. resolved Sep 16, 2026, 09:50 PM UTC

    Support systems are restored.

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