Lunar experienced a minor incident on June 28, 2026 affecting 🇩🇰 Danish card transactions and 🇸🇪 Swedish card transactions and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2026, 11:52 AM UTC
Status: Investigating We are currently experiencing an issue where some card payments are being declined for Lunar customers across all markets. Our team is investigating the issue and is in contact with Nets. We will provide an update once more information becomes available. Affected components 🇳🇴 Norwegian card transactions (Partial outage) 🇸🇪 Swedish card transactions (Partial outage) 🇩🇰 Danish card transactions (Partial outage)
- monitoring Jun 28, 2026, 12:14 PM UTC
Status: Monitoring We have identified the root cause and deployed a fix. Card payments are returning to normal and we are monitoring the situation closely. We will provide a final update once we have confirmed the issue is fully resolved. Affected components 🇳🇴 Norwegian card transactions (Partial outage) 🇸🇪 Swedish card transactions (Partial outage) 🇩🇰 Danish card transactions (Partial outage)
- resolved Jun 28, 2026, 12:30 PM UTC
Status: Resolved Card payments are back to normal. We have resolved the issue and all card payments are processing as expected. We apologise for any inconvenience caused. Affected components 🇳🇴 Norwegian card transactions (Operational) 🇸🇪 Swedish card transactions (Operational) 🇩🇰 Danish card transactions (Operational)