Lunar incident

Card Payments Declined

Resolved after 38 minutes, affecting 🇩🇰 Danish card transactions and 🇸🇪 Swedish card transactions and 1 more, on June 28, 2026.

resolved Jun 28, 2026, 12:30 PM UTC

Card payments are back to normal. We have resolved the issue and all card payments are processing as expected. We apologise for any inconvenience caused.

Started
Jun 28, 2026, 11:52 AM UTC
Resolved
Jun 28, 2026, 12:30 PM UTC
Duration
38m
Detected by Pingoru
Jun 28, 2026, 11:52 AM UTC

Affected components

🇩🇰 Danish card transactions🇸🇪 Swedish card transactions🇳🇴 Norwegian card transactions

Update timeline

  1. investigating Jun 28, 2026, 11:52 AM UTC

    We are currently experiencing an issue where some card payments are being declined for Lunar customers across all markets. Our team is investigating the issue and is in contact with Nets. We will provide an update once more information becomes available.

  2. monitoring Jun 28, 2026, 12:14 PM UTC

    We have identified the root cause and deployed a fix. Card payments are returning to normal and we are monitoring the situation closely. We will provide a final update once we have confirmed the issue is fully resolved.

  3. resolved Jun 28, 2026, 12:30 PM UTC

    Card payments are back to normal. We have resolved the issue and all card payments are processing as expected. We apologise for any inconvenience caused.

Your product runs on more than Lunar

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →