Is Lunar down?

Status: Monitoring Following the Nets outage earlier today between 09:50 and 14:35, during which all types of payment cards were declined, we have identified that some transactions were charged multiple times. We have contacted Nets and expect these duplicate reservations to be canceled either today or tomorrow. In the meantime, you are welcome to contact Nets directly if you have any questions while we continue to investigate this issue. We will provide an update as soon as more information becomes available. Affected components 💳 NETS (Partial outage)

Status: Monitoring We have still not heard back from NETS regarding customers affected by duplicate transactions. We will continue monitoring the status from our side and work to mitigate the impact as much as possible until we get more information. We will provide an update once more information becomes available. Affected components 💳 NETS (Partial outage)

Status: Resolved When looking at the affected accounts, we can see that the affected transactions have been reversed and released to the customers' accounts. We will continue to look into this issue tomorrow morning, and also reach out to NETS to see what we can do to minimize the chances of this happening again. If you are still affected by this issue, we would like you to reach out to us. We apologize for the inconvenience. Affected components 💳 NETS (Operational)

Status: Investigating We are currently experiencing an issue where card payments are being declined. This is caused by a problem with Nets that we rely on to handle card transactions. Our team is monitoring the situation closely. This is not caused by anything on our end. We are monitoring the situation and will update once more information becomes available. Affected components 💳 NETS (Full outage)

Status: Monitoring Nets is still experiencing issues, and we see card payments still failing. We continue to monitor their status and will provide an update once more information becomes available. Affected components 💳 NETS (Full outage)

Status: Resolved Nets has informed us that this issue has been resolved. We can see on our end that card payments are operating normally and we are considering this problem resolved. We apologize for the inconvenience this may have caused. Affected components 💳 NETS (Operational)

Status: Investigating Our external partner is currently experiencing issues with Swedish BankID. Users attempting to authenticate with Swedish BankID may experience failures. We are closely monitoring the situation and will provide updates as they become available. Affected components 🇸🇪 Swedish BankID (Full outage)

Status: Monitoring The issue with Swedish BankID has now been identified, and a fix is being implemented. We are closely monitoring the situation and will provide updates as they become available. Affected components 🇸🇪 Swedish BankID (Full outage)

Status: Resolved The issue affecting Swedish BankID has been resolved. A fix has been successfully implemented, and authentication is now fully operational. We apologize for any inconvenience this may have caused. Affected components 🇸🇪 Swedish BankID (Operational)

Status: Monitoring MitID is currently experiencing technical issues. As a result, some features in the app that require authentication may be temporarily unavailable. This may impact actions such as setting transfer limits, making outgoing transfers, logging into the app, and other related activities. We are closely monitoring the situation with MitID and will provide updates as soon as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

Status: Monitoring MitID is still unavailable, which means some features in the app that require authentication may be temporarily unavailable. We will provide updates as soon as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

Status: Monitoring MitID is still unavailable, and there are currently no updates at this time. We are closely monitoring their status and will provide updates as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

Status: Monitoring We have not received a final confirmation that the issue has been fixed, but we are seeing significant improvements. We will provide an update once more information becomes available. Affected components 🇩🇰 MITID (Full outage)

Status: Resolved We can now confirm that MitID is fully operational and that everything is back to normal operations. This incident has been resolved. Affected components 🇩🇰 MITID (Operational)