Lunar experienced a minor incident on September 16, 2026 affecting 🇸🇪 Swedish Sign in and 🇸🇪 Top-up Sweden and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 03:39 PM UTC
Status: Investigating We are currently investigating an issue preventing some customers from logging in to the Lunar app. Affected users may see the log-in screen but are unable to log in. We will update you as soon as more information becomes available. Affected components 🇩🇰 Danish Sign in (Full outage) 🇳🇴 Norwegian Sign in (Full outage) 🇸🇪 Swedish Sign in (Full outage)
- investigating Sep 16, 2026, 04:35 PM UTC
Status: Investigating We are still investigating the issue and doing everything we can to resolve it. For now, we can confirm that users trying to open the app will experience a message stating "No connection." We will keep you updated as soon as more information becomes available. Affected components 🇩🇰 Danish Sign in (Full outage) 🇳🇴 Norwegian Sign in (Full outage) 🇸🇪 Swedish Sign in (Full outage)
- monitoring Sep 16, 2026, 05:08 PM UTC
Status: Monitoring We have identified the issue and are currently monitoring our systems. The app is fully available again, and all services are operating normally. We will provide further updates once more information becomes available. Affected components 🇸🇪 Swedish Sign up (Operational) 🇸🇪 Top-up Sweden (Operational) 🇸🇪 Efaktura (Operational) 🇩🇰 Invest Denmark (Operational) 🇳🇴 Invest Norway (Operational) 🇳🇴 Norwegian Sign up (Operational) 🇸🇪 Swedish Sign in (Operational) 🇩🇰 Crypto Denmark (Operational) 💬 Support Chat (Operational) 🇳🇴 Account creation (Operational) 🇳🇴 Norwegian Sign in (Operational) 🇳🇴 Connect bank Norway (Operational) 🇳🇴 Crypto Norway (Operational) 🇩🇰 Betalingsservice (Operational) 🇸🇪 Autogiro (Operational) 🇸🇪 Payment slips (Operational) 🇸🇪 Account creation (Operational) 🇸🇪 Invest Sweden (Operational) 🇸🇪 Crypto Sweden (Operational) 🇳🇴Payment slips (Operational) 💳 Card information (Operational) 🌎 International Transfers (Operational) 🇩🇰 Danish Sign in (Operational) 🇸🇪 Connect bank Sweden (Operational) 🇩🇰 Danish transfers (Operational) 🇸🇪 Swedish transfers (Operational) 🇩🇰 Payment slips (Operational) 🇳🇴 efaktura (Operational) 🇩🇰 Account creation (Operational) 🇩🇰 Top-up Denmark (Operational) 🇳🇴 Norwegian transfers (Operational) 🇳🇴 Top-up Norway (Operational) 🇩🇰 Danish Sign up (Operational) 🇩🇰 Connect bank Denmark (Operational)
- resolved Sep 16, 2026, 05:59 PM UTC
Status: Resolved All systems remain fully operational with no impact detected. We are now resolving and closing down this incident. We apologize for any confusion or inconvenience this may have caused. Affected components 🇳🇴 Connect bank Norway (Operational) 🇳🇴Payment slips (Operational) 🇩🇰 Connect bank Denmark (Operational) 🇸🇪 Crypto Sweden (Operational) 🇩🇰 Betalingsservice (Operational) 🇳🇴 Norwegian transfers (Operational) 🇩🇰 Danish Sign in (Operational) 🇳🇴 Crypto Norway (Operational) 🇩🇰 Payment slips (Operational) 🇸🇪 Connect bank Sweden (Operational) 🇳🇴 Invest Norway (Operational) 🇸🇪 Swedish transfers (Operational) 🇸🇪 Autogiro (Operational) 🇳🇴 Norwegian Sign up (Operational) 💬 Support Chat (Operational) 🇸🇪 Efaktura (Operational) 🇳🇴 efaktura (Operational) 🇸🇪 Swedish Sign up (Operational) 🇩🇰 Invest Denmark (Operational) 🇸🇪 Top-up Sweden (Operational) 🇸🇪 Payment slips (Operational) 🇩🇰 Account creation (Operational) 🇸🇪 Account creation (Operational) 🇩🇰 Top-up Denmark (Operational) 🇳🇴 Norwegian Sign in (Operational) 🇳🇴 Top-up Norway (Operational) 🇸🇪 Swedish Sign in (Operational) 🇳🇴 Account creation (Operational) 💳 Card information (Operational) 🇸🇪 Invest Sweden (Operational) 🌎 International Transfers (Operational) 🇩🇰 Crypto Denmark (Operational) 🇩🇰 Danish transfers (Operational) 🇩🇰 Danish Sign up (Operational)