Lunar Outage History

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Lunar had 22 outages in the last 2 years totaling 86h 51m of downtime — averaging 0.9 incidents per month.

There were 22 Lunar outages since June 18, 2025 totaling 86h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lunar.app

Minor June 17, 2026

MobilePay Transfers Delayed

Detected by Pingoru
Jun 17, 2026, 06:07 PM UTC
Resolved
Jun 17, 2026, 06:07 PM UTC
Duration
—
Affected: 💸 Mobilepay
Timeline · 4 updates
  1. investigating Jun 17, 2026, 05:08 PM UTC

    Status: Investigating MobilePay is currently experiencing issues, which means all incoming and outgoing MobilePay transfers may be delayed. Normal instant transfers via bank transfer to and from Lunar are working. MobilePay has stated that some users are currently experiencing delays before payments reach the recipient's bank account. They are working to resolve the issue and ensure payments are processed as quickly as possible. As long as the payment is visible in the app, it is on its way. They have also confirmed they do not have a time estimate at this point. We are monitoring the situation closely and will update once we have more information available. Affected components 💸 Mobilepay (Full outage)

  2. monitoring Jun 17, 2026, 05:08 PM UTC

    Status: Monitoring We are monitoring the situation closely and will update once we have more information available. Affected components 💸 Mobilepay (Full outage)

  3. monitoring Jun 17, 2026, 05:39 PM UTC

    Status: Monitoring We are starting to see that MobilePay transfers are being processed. We are still monitoring to make sure everything is operational before resolving this incident. Affected components 💸 Mobilepay (Degraded performance)

  4. resolved Jun 17, 2026, 06:07 PM UTC

    Status: Resolved We can now confirm that everything is back to normal. MobilePay transfers that were received during the downtime have been processed, and all new ones are also going through. We are resolving this incident. Affected components 💸 Mobilepay (Operational)

Read the full incident report →

Minor May 21, 2026

Duplicate card transactions

Detected by Pingoru
May 21, 2026, 08:17 PM UTC
Resolved
May 21, 2026, 08:17 PM UTC
Duration
—
Affected: 💳 NETS
Timeline · 3 updates
  1. monitoring May 21, 2026, 03:42 PM UTC

    Status: Monitoring Following the Nets outage earlier today between 09:50 and 14:35, during which all types of payment cards were declined, we have identified that some transactions were charged multiple times. We have contacted Nets and expect these duplicate reservations to be canceled either today or tomorrow. In the meantime, you are welcome to contact Nets directly if you have any questions while we continue to investigate this issue. We will provide an update as soon as more information becomes available. Affected components 💳 NETS (Partial outage)

  2. monitoring May 21, 2026, 05:38 PM UTC

    Status: Monitoring We have still not heard back from NETS regarding customers affected by duplicate transactions. We will continue monitoring the status from our side and work to mitigate the impact as much as possible until we get more information. We will provide an update once more information becomes available. Affected components 💳 NETS (Partial outage)

  3. resolved May 21, 2026, 08:17 PM UTC

    Status: Resolved When looking at the affected accounts, we can see that the affected transactions have been reversed and released to the customers' accounts. We will continue to look into this issue tomorrow morning, and also reach out to NETS to see what we can do to minimize the chances of this happening again. If you are still affected by this issue, we would like you to reach out to us. We apologize for the inconvenience. Affected components 💳 NETS (Operational)

Read the full incident report →

Minor May 21, 2026

Card Payments Unavailable

Detected by Pingoru
May 21, 2026, 01:35 PM UTC
Resolved
May 21, 2026, 01:35 PM UTC
Duration
—
Affected: 💳 NETS
Timeline · 3 updates
  1. investigating May 21, 2026, 08:14 AM UTC

    Status: Investigating We are currently experiencing an issue where card payments are being declined. This is caused by a problem with Nets that we rely on to handle card transactions. Our team is monitoring the situation closely. This is not caused by anything on our end. We are monitoring the situation and will update once more information becomes available. Affected components 💳 NETS (Full outage)

  2. monitoring May 21, 2026, 09:49 AM UTC

    Status: Monitoring Nets is still experiencing issues, and we see card payments still failing. We continue to monitor their status and will provide an update once more information becomes available. Affected components 💳 NETS (Full outage)

  3. resolved May 21, 2026, 01:35 PM UTC

    Status: Resolved Nets has informed us that this issue has been resolved. We can see on our end that card payments are operating normally and we are considering this problem resolved. We apologize for the inconvenience this may have caused. Affected components 💳 NETS (Operational)

Read the full incident report →

Minor May 11, 2026

Swedish BankID unavailable

Detected by Pingoru
May 11, 2026, 12:26 PM UTC
Resolved
May 11, 2026, 12:26 PM UTC
Duration
—
Affected: 🇸🇪 Swedish BankID
Timeline · 3 updates
  1. investigating May 11, 2026, 10:59 AM UTC

    Status: Investigating Our external partner is currently experiencing issues with Swedish BankID. Users attempting to authenticate with Swedish BankID may experience failures. We are closely monitoring the situation and will provide updates as they become available. Affected components 🇸🇪 Swedish BankID (Full outage)

  2. monitoring May 11, 2026, 11:04 AM UTC

    Status: Monitoring The issue with Swedish BankID has now been identified, and a fix is being implemented. We are closely monitoring the situation and will provide updates as they become available. Affected components 🇸🇪 Swedish BankID (Full outage)

  3. resolved May 11, 2026, 12:26 PM UTC

    Status: Resolved The issue affecting Swedish BankID has been resolved. A fix has been successfully implemented, and authentication is now fully operational. We apologize for any inconvenience this may have caused. Affected components 🇸🇪 Swedish BankID (Operational)

Read the full incident report →

Minor March 31, 2026

MitID Unavailable

Detected by Pingoru
Mar 31, 2026, 12:05 PM UTC
Resolved
Mar 31, 2026, 12:05 PM UTC
Duration
—
Affected: 🇩🇰 MITID
Timeline · 5 updates
  1. monitoring Mar 31, 2026, 07:11 AM UTC

    Status: Monitoring MitID is currently experiencing technical issues. As a result, some features in the app that require authentication may be temporarily unavailable. This may impact actions such as setting transfer limits, making outgoing transfers, logging into the app, and other related activities. We are closely monitoring the situation with MitID and will provide updates as soon as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

  2. monitoring Mar 31, 2026, 08:09 AM UTC

    Status: Monitoring MitID is still unavailable, which means some features in the app that require authentication may be temporarily unavailable. We will provide updates as soon as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

  3. monitoring Mar 31, 2026, 10:20 AM UTC

    Status: Monitoring MitID is still unavailable, and there are currently no updates at this time. We are closely monitoring their status and will provide updates as more information becomes available. Affected components 🇩🇰 MITID (Full outage)

  4. monitoring Mar 31, 2026, 11:47 AM UTC

    Status: Monitoring We have not received a final confirmation that the issue has been fixed, but we are seeing significant improvements. We will provide an update once more information becomes available. Affected components 🇩🇰 MITID (Full outage)

  5. resolved Mar 31, 2026, 12:05 PM UTC

    Status: Resolved We can now confirm that MitID is fully operational and that everything is back to normal operations. This incident has been resolved. Affected components 🇩🇰 MITID (Operational)

Read the full incident report →

Minor January 27, 2026

Limited Card Service Availability

Detected by Pingoru
Jan 27, 2026, 09:55 PM UTC
Resolved
Jan 27, 2026, 09:55 PM UTC
Duration
—
Affected: 💳 NETS
Timeline · 4 updates
  1. monitoring Jan 27, 2026, 02:58 PM UTC

    Status: Monitoring NETS is currently experiencing technical issues. This means that some customers are temporarily unable to order, freeze, block, reopen, or close their cards. We have contacted NETS, and they are working to resolve the issue. If a card needs to be blocked immediately, customers can contact NETS directly at the following phone number: +45 72 11 20 13 We will keep you updated as soon as more information becomes available. Affected components 💳 NETS (Partial outage)

  2. monitoring Jan 27, 2026, 07:21 PM UTC

    Status: Monitoring We currently have no new updates, other than that they are working to resolve the issue as quickly as possible. We are continuing to monitor the situation and will keep you updated as soon as more information becomes available. Affected components 💳 NETS (Partial outage)

  3. monitoring Jan 27, 2026, 09:25 PM UTC

    Status: Monitoring NETS has now implemented a fix, and we can confirm that it’s working. We have not received any timeouts in the past 5 minutes. We will keep monitoring for a while to make sure that everything is back to normal. Affected components 💳 NETS (Partial outage)

  4. resolved Jan 27, 2026, 09:55 PM UTC

    Status: Resolved We have now monitored the systems for the past 30 minutes and can confirm that the implemented fix is working. No issues have been observed during this time, so the incident is now considered resolved. Affected components 💳 NETS (Operational)

Read the full incident report →