Lumos experienced a major incident on July 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 16, 2026, 03:25 PM UTC
We experienced errors loading our website (504 Gateway Timeout) caused by an outage in AWS CloudFront, a third-party service we use to deliver our site. The issue originated within AWS infrastructure and affected services globally; it was not caused by a problem with our own application, and service has now been restored.