Lumos incident

Loading errors caused by AWS CloudFront outage

Resolved on July 16, 2026.

resolved Jul 16, 2026, 03:25 PM UTC

We experienced errors loading our website (504 Gateway Timeout) caused by an outage in AWS CloudFront, a third-party service we use to deliver our site. The issue originated within AWS infrastructure and affected services globally; it was not caused by a problem with our own application, and service has now been restored.

Started
Jul 16, 2026, 07:30 AM UTC
Resolved
Jul 16, 2026, 07:30 AM UTC
Duration
–
Detected by Pingoru
Jul 16, 2026, 07:30 AM UTC

Update timeline

  1. resolved Jul 16, 2026, 03:25 PM UTC

    We experienced errors loading our website (504 Gateway Timeout) caused by an outage in AWS CloudFront, a third-party service we use to deliver our site. The issue originated within AWS infrastructure and affected services globally; it was not caused by a problem with our own application, and service has now been restored.

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