Loop Returns incident

Admin portal not loading

Major Resolved View vendor source →

Loop Returns experienced a major incident on July 27, 2026 affecting Admin Portal and 3rd Party Integrations (Loop), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 08:09 PM UTC
Resolved
Jul 27, 2026, 08:21 PM UTC
Duration
12m
Detected by Pingoru
Jul 27, 2026, 08:09 PM UTC

Affected components

Admin Portal3rd Party Integrations (Loop)

Update timeline

  1. investigating Jul 27, 2026, 08:09 PM UTC

    We've identified an issue that is causing the admin portal not load. Our team is investigating now.