Ongoing since 05:05 PM UTC, affecting Shipping and Shipping (Shipping — Loop).
EasyPost engineers are continuing to work on a resolution. Some users may still experience delays accessing newly created postage labels and other account data. They expect the issue to be resolved shortly.
Affected components
Update timeline
- identified Nov 04, 2026, 05:05 PM UTC
Since approximately 7:20 AM PST (10:20 AM EST) today, November 4, some Loop merchants may see delays when creating or accessing shipping labels. This is caused by an incident at our shipping provider, EasyPost, involving a delay in database replication. As a result, newly created labels and related data may take longer than usual to become available. EasyPost has identified the root cause and is working on a fix. Existing labels and other Loop functionality are not affected. We'll post another update within 30 minutes, or sooner if anything changes. We apologize for the inconvenience.
- identified Nov 04, 2026, 05:23 PM UTC
EasyPost engineers are continuing to work on a resolution. Some users may still experience delays accessing newly created postage labels and other account data. They expect the issue to be resolved shortly.
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