Loop Returns incident
EasyPost is currently experiencing internet connectivity issues
Loop Returns experienced a minor incident on July 23, 2026 affecting 3rd Party Integrations (Loop) and Shipping, lasting 6h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 23, 2026, 03:21 PM UTC
EasyPost is reporting that they are currently experiencing internet connectivity issues and investigating. See https://www.easypoststatus.com/. This is currently impacting label generation via EasyPost. We are monitoring their status updates and will notify when they are operational again.
- identified Jul 23, 2026, 05:01 PM UTC
EasyPost has identified the issue but because resolution depends on their hosting provider's recovery, they do not yet have an estimated time to restoration. This is impacting both EasyPost and Ship by Loop label generation.
- monitoring Jul 23, 2026, 07:15 PM UTC
EasyPost is reporting that carrier services are starting to recover and they are monitoring.