LiveKit incident
Increased egress latency and media connection interruptions in London region
Resolved after 17 minutes, on July 23, 2026.
On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced dropped connections, or interrupted egress recordings. The affected servers were removed and replaced. The region has been operating normally since.
Update timeline
- resolved Jul 24, 2026, 04:21 PM UTC
On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced dropped connections, or interrupted egress recordings. The affected servers were removed and replaced. The region has been operating normally since.
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