LiveKit incident

Increased egress latency and media connection interruptions in London region

Resolved after 17 minutes, on July 23, 2026.

resolved Jul 24, 2026, 04:21 PM UTC

On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced dropped connections, or interrupted egress recordings. The affected servers were removed and replaced. The region has been operating normally since.

Started
Jul 23, 2026, 07:50 AM UTC
Resolved
Jul 23, 2026, 08:07 AM UTC
Duration
17m
Detected by Pingoru
Jul 23, 2026, 07:50 AM UTC

Update timeline

  1. resolved Jul 24, 2026, 04:21 PM UTC

    On July 23, between 07:50 and 08:07 UTC, media servers in our London region experienced a host-level network fault, causing them to fail health checks and restart. Users connected to these servers may have experienced dropped connections, or interrupted egress recordings. The affected servers were removed and replaced. The region has been operating normally since.

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