LiveKit incident

Intermittent connection timeouts in the Frankfurt region

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 16, 2026 affecting Europe Central - Real Time Communication, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 10:55 AM UTC
Resolved
Oct 16, 2026, 11:59 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 16, 2026, 10:55 AM UTC

Affected components

Europe Central - Real Time Communication

Update timeline

  1. investigating Oct 16, 2026, 10:55 AM UTC

    We are investigating intermittent timeouts when establishing new connections to our Frankfurt (EU) region. A small percentage of connection attempts may time out. We are routing traffic away from the affected infrastructure and will post an update once this is complete.

  2. monitoring Oct 16, 2026, 11:15 AM UTC

    We have routed traffic away from the affected infrastructure in our Frankfurt (EU) region, and new connections should no longer time out. We are monitoring to confirm that connection times have returned to normal.

  3. resolved Oct 16, 2026, 11:59 AM UTC

    This incident is resolved. Connections to the Frankfurt region have returned to normal.